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Privacy Policy

Last updated: June 12, 2026

1. The Anti-Spam Promise

At Gharalo, your privacy is our foundational pillar. We were built on the premise that real estate hunting shouldn't cost you your personal data. We guarantee that your phone number, name, and search preferences will never be sold, leased, or shared with third-party brokers, agencies, or unsolicited developers.

2. Information We Collect

  • WhatsApp Data: Your phone number and profile name used to interact with our WhatsApp engine.
  • Preferences: Data regarding your property searches (location, budget, property type) to provide accurate matches.
  • Transaction Data: If you pay for an advance or unlock a dossier, we collect basic transaction details (processed securely via regulated payment gateways).

3. How We Use Your Information

We use your information exclusively to:

  • Deliver verified, hyper-relevant property matches directly to your WhatsApp.
  • Facilitate direct connections between you and verified property owners.
  • Improve our proprietary matchmaking engine ("The Ghost Engine").
  • Process payments and provide customer support.

4. Data Security & Storage

Your data is locked in our secure vault. We employ industry-standard encryption protocols for data in transit and at rest. Communications via WhatsApp are end-to-end encrypted according to Meta's security standards.

5. Contacting Owners

When you choose to "Contact Owner" through our platform, we facilitate the connection. We only share your contact details with the specific owner of the property you are interested in, and only after you explicitly initiate the request.

6. Your Rights

You have the right to request access to your data, request corrections, or ask us to delete your data entirely ("Right to be Forgotten"). To exercise any of these rights, or if you simply wish to stop receiving updates, you can message "STOP" or "DELETE" to our WhatsApp number at any time.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our founder directly via WhatsApp at +91 90010 69033 or email us at privacy@gharalo.in.